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General
Terms and Conditions
1.
General
By
registering, the customer makes a binding offer to TeamWatzmann about
entering an agency agreement.
Registration
has to be made in written form!
Registration
is executed by the customer for all participants listed in the registration. The
customer is responsible for his own obligations and for the obligations of all
these participants.
The
contract becomes valid when accepted by TeamWatzmann.
Acceptance
does not require any special form.
For
services where TeamWatzmann acts as an agent for third party services,
TeamWatzmann acts as an intermediary according to § 651 a paragraph 2 German
Civil Code. The company has to explicitly point this out.
2.
Payment
Between service providers: cash on location, by bank transfer or cheque.
See
details offer/invoice
3.
Service and Price Changes
Changes
or deviations of individual travel services from the content of the agency
agreement agreed upon, which become necessary after entering the contract, and
which are not brought about by a breach of faith by TeamWatzmann, are only
allowed if the changes or deviations are not substantial and do not affect the
overall design of the booked event.
An
increase of the price by less than 5% of the original price is acceptable.
4.
Services
The
offer is binding for TeamWatzmann.
TeamWatzmann
expressively retains the right to declare a change of the information in the
brochure, which the customer will of course be informed of before booking.
Services not made use of during the customer's stay cannot be refunded. The
individual service units cannot be listed in detail in the invoice.
5.
Cancellation by the Customer, Rebooking, Substitute Services
The
customer may cancel the booked travel service any time before the start of the
trip.
The
decisive factor is the arrival of the cancellation statement at TeamWatzmann.
Therefore,
the customer's cancellation statement must be in written form.
When
a customer cancels the agency agreement, our standard penalties are:
10%
of the price
up to 45 days before the trip
20%
of the price
44 to 25 days before the trip
60%
of the price
23 or 14 days before the trip
75%
of the price
13 or 4 days before the trip
100%
of the price
3 days before the trip or absence
The
customer may provide evidence that no disadvantage has occurred, or that the
loss is much lower than the penalty.
6.
Substitute Participants
The
customer may name a third person as a replacement for himself, as long as this
person meets the special travel requirements and his participation does not
contradict legal regulations or instructions by legal authorities.
If
a third person enters the contract, he and the customer are both liable to
TeamWatzmann as co-debtors for the price and any extra costs caused by the
admittance of the third person.
7.
Cancellation Due to an Act of God
Complications,
external hazards or adverse effects of a significant kind by unforeseeable
circumstances like e.g. war, inner turmoil, epidemics, sovereign regulations (withdrawal
of visitation rights, border closure), natural disasters, destruction of
accommodation or cases of similar importance enable both parties to cancel the
contract on their own according to this regulation.
In
the case of cancellation, TeamWatzmann can demand compensation for travel
services already rendered or still to be rendered.
8.
Events and Corporate Functions, Outdoor Training and Learning Projects
Outdoor
training is never without risk. However, your trainers and guides all have had
thorough training, and a lot of experience. Therefore, they can reduce all
dangers to a minimum and ensure the highest possible measure of safety as well
as a learning success and memorable experience.
Your
trainers and guides are always authorised to issue instructions and can always
cancel the outdoor training when there is a threat to life or physical
condition.
Nonetheless,
participation in a training or advanced training offered by TeamWatzmann and its
partners always occurs at one's own risk and responsibility.
The
organiser has professional indemnity insurance.
Furthermore,
every participant waives the assertion of indemnity claims of all kinds due to
minor negligence on the side of the trainers, as long as the corresponding claim
is not covered by the existing indemnity insurance.
Liability
of the trainers due to minor negligence is excluded in particular when no
insurance coverage exists or the claims exceed the scope of the existing
insurance coverage.
Every
participant is only protected against accidents and recovery with his own
accident insurance.
At
the beginning of each event, there will be a safety orientation about the
equipment and its correct use.
We
reserve the right to use photos shot during the events for our purposes, e.g.
the catalogue or similar.
9.
Exclusion from Claims
Claims
regarding services not rendered according to the contract must be asserted
against TeamWatzmann by the customer within a month after the contractually
designated end of the trip.
After
this deadline has expired, the traveller can make his claims only if he has been
prevented from meeting this deadline by no fault of his own.
Contractual
claims of the customer come under the statute of limitations after six months.
The
statute of limitations begins with the day on which the trip was contractually
designated to end.
If
the customer has asserted such claims, the statute of limitations is tolled
until the day when TeamWatzmann responds to the claims in written form. Actions
in tort come under the statute of limitations after three years.
10.
Jurisdiction
AG
(Local Court) Laufen or LG (District Court) Traunstein.
Registered
Office: Team Watzmann, Proprietor Hans Rechler, Alte Königsseer Strasse 3,
83471 Schönau am Königssee, Germany
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